BRANDS

Our Careers

Whether you want to develop your skills, build practical and theoretical expertise or gain leadership qualities, Leonardo Hotels UK & Ireland offer a variety of career options to help you achieve your goals and reach your full potential.

Vacancies

All vacancies across our hotels and head office locations are advertised here. You can use the search tool to see if there is an opportunity that matches your skills and experience, and submit an application online.

If there are no positions advertised in your department or location of interest it means that we are currently not recruiting in that department or location. As we continue to grow, more opportunities will become available but we do recommend registering for e-mail alerts to be the first to hear when a position becomes available.

Applications

Once we have received your application, we aim to get back to you as soon as possible to update you on your application progress. You will either be contacted by the hiring manager or a member of the HR/Recruitment team, and this could be by phone call, email or text. 

We don’t use WhatsApp as a first point of contact, and we will never ask for your personal details (date of birth, NI/PPS number, etc.) outside of the formal application process. Please be aware of job scams and contact us on recruitment@leonardohotels.com if you’re ever unsure.

Reasonable adjustments

We actively encourage the recruitment of employees living with disabilities and will make reasonable adjustments to all stages of the recruitment and onboarding process as required in order for a suitable candidate to undertake a role with us. 

Adjustments at any stage in the recruitment process could include:

  • The opportunity to be accompanied at interview
  • Sourcing of communication support e.g. British Sign Language interpreter 
  • Guaranteed on-site parking (where possible)

The selection process

The selection process is dependent on the role you have applied for, but it will consist of a combination of the following:

  • Telephone screening
  • Virtual interview via Microsoft Teams
  • Face-to-face interview in one of our hotels or head offices
  • Work Trial (work trials are usually required for our operational team members as they’re a good chance for you to show us your skills and decide on whether you’d like to work with us!)

Keeping you informed

We aim to keep you informed on the progress of your application throughout the process as much as we can via email, phone call and/or text.

If you are successful, you will receive a written job offer via an online portal and agree on a convenient start date.

Why choose Leonardo Hotels to start your Graduate Management journey?

We are extremely proud of our GROW Graduate Programme, after all Leonardo Hotels is one of the UK and Ireland’s leading hospitality employers! Our 2-year programme allows you to develop your skills and knowledge of the different roles and departments within our hotel or function with a view to securing a permanent position with us at Leonardo Hotels by the end of your programme.

We asked Jonty and Rafaela, two of our current Graduates, why they chose Leonardo Hotels and what they have found beneficial about the Graduate Programme so far:


What we can offer

  • Development of your skills and knowledge to fast track you into the management team
  • Rotational roles – you will be an expert in all areas of your hotel or function
  • A mentor in a management role – we love feeling inspired!

What we are looking for

  • Being a leader requires a high level of drive and energy – we want to see your passion
  • Experience in a hotel environment
  • A degree in the relevant field – no minimum grade required, we know you have worked hard!
  • Flexible to work across the UK & Ireland

We have big plans for you: the opportunities don’t end after the Graduate Programme. Once you have secured your role as a Head of Department or Manager within a function, there are further opportunities for development:

  • You could apply for our Accelerate Programme to get ready for your first Deputy General Manager position
  • You could enrol in the next levels of Sales Guru and Revenue Optimize to get ready for a cluster management role
  • You could then apply for our highly successful High Potential Programme, where 80% of the HiPo graduates have successfully secured a Hotel Manager or General Manager role with us upon successful completion!

Click on the below tiles to find out more about the Graduate Programmes we offer:

Graduate Manager (Operational)

You will have two 12-month placements, experiencing two different hotels, with exposure to all of the departments within the hotel and a Duty Manager focus in your first 3 months through the Leonardo Hotels programme “MyOps”. In your second year, you will have a focus on your chosen department and be looking to secure a permanent Head of Department role in one of our hotels by the end of the programme.

Revenue Graduate

You will have exposure to all aspects and disciplines of the Revenue function during this 2 year Programme, with short secondments in the Central team, Meetings and Events, and 2 – 3 different areas of revenue during the duration of your programme. You will be enrolled onto the Leonardo Hotels “Revenue Academy Programme – Optimize”. You will be entering at Revenue Executive level with a view to securing a permanent Revenue Manager role by the end of the programme.

Finance Graduate

You will have two 12-month placements, experiencing two different clusters along with undertaking a HOSPA qualification. Year 1 will have a focus on learning the Cluster Accounts and Purchasing Assistant role; you’ll be getting ready to take on Supervisor duties for Year 2 whilst advancing to Account Manager responsibilities. The aim is to develop you into an Assistant Financial Controller position (or higher!) by the end of your Programme.

Sales Graduate

This 2 year Programme has exposure to all areas of the Sales function, with short secondments in Central Sales, Meeting and Event Sales and different market places. Entering at Sales Executive level, with the learning from the Graduate Programme and entry onto the Leonardo Hotels “Sales Academy Programme – Guru, Master the Art of Sales” you will advance to Sales Manager level.

Please note that these programmes don’t all run every year; please check our live opportunities here for the most current information


 



Meet Jamiilah, one of our Graduate Managers who joined Leonardo Hotels in 2021

Describe your journey with us so far

I started my journey in Brighton and covered all departments of the hotel: Front Office, Housekeeping, Food and Beverage, Sales and Accounts. I am currently in my second year, and it’s been really good to experience lots of different guests and how things work across the business.











What do you enjoy most about your role?

Every day is different and I thrive off that!

Why did you apply to work for Leonardo Hotels?

One thing that really stood out to me was the Learning and Development side of things. Leonardo Hotels offer a variety of management courses whether you are part of the programme or not, which I think is great for someone who is looking to progress and develop their career further. I have been able to attend a variety of training sessions that have supported me to develop into a Duty Manager and be my best self.

What advice do you have for anyone looking to apply for the Graduate Programme?

Being part of the programme has been a great start for my career in hospitality. I have gained a lot of confidence and very good experience of the different departments. I feel confident and supported to take on my first Head of Department role when I finish the programme. I think it’s important to stay open-minded and to be prepared to work hard. Challenges will come your way and it really does pay off. I have been nominated as Manager of the Quarter and that really is my biggest achievement so far!

Stephen, Executive Chef
How long have you been with Leonardo Hotels?

I started with the company back in 2012.

Describe your journey with us so far

I first started off in Birmingham. The property had a full refurb and they were looking to open a new restaurant on the ground floor, so I helped set that up. I then relocated to another property within the company as an Executive Chef. I have been an Executive Chef for about 15 years now.

What do you enjoy the most about your role?

I love the people I work with. Since being here, I have developed and promoted 5 people.

What support have you had from Leonardo Hotels in your career?

I have the opportunity to help out other hotels with new restaurant openings and menu developments. It’s a great way to not only showcase my skills but develop them and gain wider exposure. It’s brilliant that they trust my skills and expertise!

What are your future plans?

I would like to continue learning and developing the group’s food offerings.

Hannah, Duty Manager
How long have you been with Leonardo Hotels?

I have been with the company for 3 years now.

Describe your journey with us so far

I first started off as an Apprentice at one of our properties in Aberdeen. This was an 18-month programme where I covered 6 months each across 3 departments, which was a great way for me to learn about everything in the hotel; it really helped me start my career! Once I finished the programme, I was the Food & Beverage Supervisor and have now been promoted to Duty Manager.

What do you enjoy the most about your role?

The variety: no two days are the same. We see a diverse range of guests in the hotel – families, corporate, leisure – always so fun!

What support have you had from Leonardo Hotels in your career?

I am currently doing the Insights Trainee Management Programme, which is brilliant for those looking to have a career in hospitality and grow into managerial roles. I don’t feel out of the loop: I’m always informed and taught how to be great. I also find that the managers around me are all positive mentors and very approachable, which is really good for someone like myself who is looking to grow in the company.

What are your future plans?

I am looking to complete my Insights Programme in the next 12 months and continue to take on my role as a Duty Manager. I have a lot of exposure to the different areas of the hotel so I want to keep my options open for now as to what my next steps are.

Alison, Regional Revenue Manager
How long have you been with Leonardo Hotels?

I joined the company in June 2006.

Describe your journey with us so far

I started off as a Group Reservations Agent at our property in Nottingham. I worked my up to Cluster Revenue Manager and expanded into different clusters so I would have more exposure and experience. I have been a Regional Revenue Manager for the last 6 years.

What do you enjoy the most about your role?

For me, it has been seeing things coming into fruition: being involved with projects from the start and when they come to life it’s always a great sense of satisfaction seeing the hotels do so well.

What support have you had from Leonardo Hotels in your career?

I have had great support in my career so far – I always felt that I was very trusted and had the opportunity to grow further and further. The reward schemes we have really do make a difference in making you feel appreciated and recognised for the hard work you do.

What are your future plans?

I want to continue growing with the company and helping hotels achieve their goals.

Rohit, Sous Chef
How long have you been with Leonardo Hotels?

I joined Leonardo Hotels in February 2022.

Describe your journey with us so far

I was referred by a friend who currently works for the company, and was offered the role as a Sous Chef for one of our flagship properties in London.

What do you enjoy the most about your role?

I think the atmosphere is something that I love the most about working for the company. We are all such a great team and you can really see how well we work together during our busiest time! Nothing is ever too much for us.

What support have you had from Leonardo Hotels in your career?

I have had great support so far: I was offered sponsorship with my role, and with being new to the UK everyone was very helpful and checked in to see how I was settling in. This really makes a difference and adds to the experience.

What are your future plans?

I am excited to see how I can grow further with the company. I have had the privilege to cook for David Fattal himself and various members of the senior management team, and the compliments I have received are a great sense of achievement. It motivates me to really push myself more and grow.

Daniel, Food & Beverage Assistant
How long have you been with Leonardo Hotels?

I started with the Company in January 2023.

Describe your journey with us so far

I was told about the opportunity through DWP. I was invited for a work trial and was soon offered the position as Food & Beverage Assistant, covering the breakfast shifts. I do support with the lunches during busier times too.

What do you enjoy the most about your role?

Making the guests happy and providing the best support to the team are what I enjoy the most about the role. I love meeting new people and it is fun interacting with guests.

What support have you had from Leonardo Hotels in your career?

I get a lot of support when it comes to my mental health. My team is very kind and understanding about my needs and they are always there to support me when I need them. Some challenges can be awkward and make it difficult for me to work but my manager is aware and is very understanding about it. He knows how to support me and gives me the time I need to adapt so I am able to give my best.

What are your future plans?

I feel very valued and cared for; I hope to stay with the company for a long time.

Robert, Head Housekeeper
How long have you been with Leonardo Hotels?

I started with the Company in 2018.

Describe your journey with us so far

I started as a Housekeeping Supervisor and after about a year, I was promoted to Head Housekeeper. It was very exciting and definitely a challenge that I wanted to take on.

What do you enjoy the most about your role?

My favourite part is rewarding my team – it’s great when everything comes together and we have hit our targets. Rewarding them for their hard work, especially during the busier periods, is something I will always remember.

What support have you had from Leonardo Hotels in your career?

I attended a lot of training session and webinars, which have supported my development. Being part of the Housekeeping Academy has meant that I have the chance to meet the other Head Housekeepers in the company and share ideas and develop further.

What are your future plans?

For the time being, I really want to focus on how I can develop further as a leader and a manager. It’s really important to me that I make sure my team has all the training they need and develop them so they can also grow with the company.

Apprenticeships at Leonardo Hotels

Be Yourself – Be Leonardo – Become a Leo Apprentice

Here at Leonardo Hotels we need people like you, who want to start an exciting career in Hospitality! Not everyone has the experience to get their first Hospitality role and that is why we have developed our Leo Apprenticeship programme to help.

We are looking for people who have either finished school or are looking to retrain into Hospitality as we have a range of programmes ready to support you. As a Leo Apprentice you would be employed full-time whilst completing your learning during working hours. You’re earning as you’re learning!

Becoming a Leo Apprentice has many advantages; you will get the excellent perks and benefits that we offer all our colleagues, as well as gaining skills and confidence as you progress your Hospitality career with us.


Leo Kitchen Apprenticeship

Leo Kitchen Apprenticeship

In our kitchens you will find friendly and supportive teams that will help you succeed. You will complete the Food Production apprenticeship, learning how a commercial kitchen operates and gaining new cooking skills along the way.

Leo Front Office Apprenticeship

Leo Front Office Apprenticeship

This apprenticeship sets you up for success at our front desk in a Receptionist role. You’ll gain an understanding of reservations systems and the importance of delivering excellent service with our in-house “Come Join Us” Guest Care Training.

Leo Food and Beverage Apprenticeship

Leo Food & Beverage Apprenticeship

Food and Beverage is a fast-paced and exciting department! You’ll work across all F&B areas from breakfast to events, completing the Hospitality Team Member – Food Service Route apprenticeship with a focus on guest care and genuine hospitality.

Leo Housekeeping Apprenticeship

Leo Housekeeping Apprenticeship

The Housekeeping department is the heart of any hotel! You’ll maintain cleanliness standards and learn how to create memorable guest stays while completing the Hospitality Team Member – Housekeeping Route apprenticeship.

Leo Management Apprenticeship

Leo Management Apprenticeship

Got what it takes to be a leader? Our higher-level management apprenticeships develop your leadership skills for career progression. Previous Hospitality experience and supervisory skills are required to get started.


Frequently Asked Questions

Apprenticeships are great for people who like to ‘learn by doing’, as they are very practical and hands-on. You will gain new skills and knowledge, which you will then use as evidence towards your qualification.

You will also complete English and Maths as part of your programme, and work towards an end-point assessment as a final programme sign off. This is not as daunting as it sounds – you just need to show what you’ve learned to achieve a recognised national standard.
Apprenticeships are open to people of all ages, but they are funding dependant.
• You must have stayed in the UK for at least 3 years
• You cannot already hold a qualification in the same subject at the same level
• In some cases funding may not be available, but we can help explore options when you apply
Hospitality is a varied and dynamic industry! There is scope to progress quickly into management, and the ability to transfer through departments to gain new skills. You could also move into central functions such as HR, Revenue, Finance, Sales or Marketing.
Leonardo Hotels is a fast-growing company with over 50 hotels in the UK and Ireland. We offer outstanding learning and development programmes and real career progression – 70% of our Hotel Managers have been promoted internally.

Benefits include discounted hotel stays, meals on duty, uniform provided, flexible working, discounted food & beverage, and wellbeing schemes such as gym perks and Cycle to Work.

JURYS REWARDS More great reasons to stay