At Leonardo Hotels UK & Ireland, we have opportunities to help you “Be Leonardo, Be Yourself”. We won the Best Training Programme award at the Springboard Awards for Excellence 2024; it was a very proud moment for us to be recognised for one of our programmes!
We offer a place where you can be yourself as part of a team that delivers memorable hospitality and always strives to exceed our guests’ expectations.
We pride ourselves in the learning and development we offer to all team members. It’s about giving you the technical skills along with communication skills and knowledge to raise the bar on what you would like to achieve in your career.
There are tailored development programmes available for each level of your career with us when you are ready to take that next step!
We are very proud that more than 70% of our General Managers and Hotel Managers joined the business in operational roles, and have progressed through the Company with the help of our great Learning & Development, and the opportunities available within our growing business.
Through our GROW Learning & Development programmes we are focused on supporting you at work to Be Yourself, Be Leonardo through a blended learning approach;
We asked some of our colleagues why they chose to join Leonardo Hotels and what it meant for their careers
We believe that ongoing support and encouragement helps us to establish a world-class team. Throughout your journey with us, you will have the opportunity to benefit from our in-house Learning and Development programmes and access our award-winning e-learning platform GROWonline.
We deliver a career pathway of development programmes with regular internal and external recruitment throughout the year to contribute to you becoming the best version of yourself! Check out some of the programmes we offer below:
We are extremely proud of our GROW Graduate Programme, after all Leonardo Hotels is one of the UK and Ireland’s leading hospitality employers! Our 2-year programme allows you to develop your skills and knowledge of the different roles and departments within our hotel or function with a view to securing a permanent position with us at Leonardo Hotels by the end of your programme.
We asked Jonty and Rafaela, two of our current Graduates, why they chose Leonardo Hotels and what they have found beneficial about the Graduate Programme so far:
What we can offer
What we are looking for
We have big plans for you: the opportunities don’t end after the Graduate Programme. Once you have secured your role as a Head of Department or Manager within a function, there are further opportunities for development:
Click on the below tiles to find out more about the Graduate Programmes we offer:
You will have two 12-month placements, experiencing two different hotels, with exposure to all of the departments within the hotel and a Duty Manager focus in your first 3 months through the Leonardo Hotels programme “MyOps”. In your second year, you will have a focus on your chosen department and be looking to secure a permanent Head of Department role in one of our hotels by the end of the programme.
You will have exposure to all aspects and disciplines of the Revenue function during this 2 year Programme, with short secondments in the Central team, Meetings and Events, and 2 – 3 different areas of revenue during the duration of your programme. You will be enrolled onto the Leonardo Hotels “Revenue Academy Programme – Optimize”. You will be entering at Revenue Executive level with a view to securing a permanent Revenue Manager role by the end of the programme.
You will have two 12-month placements, experiencing two different clusters along with undertaking a HOSPA qualification. Year 1 will have a focus on learning the Cluster Accounts and Purchasing Assistant role; you’ll be getting ready to take on Supervisor duties for Year 2 whilst advancing to Account Manager responsibilities. The aim is to develop you into an Assistant Financial Controller position (or higher!) by the end of your Programme.
This 2 year Programme has exposure to all areas of the Sales function, with short secondments in Central Sales, Meeting and Event Sales and different market places. Entering at Sales Executive level, with the learning from the Graduate Programme and entry onto the Leonardo Hotels “Sales Academy Programme – Guru, Master the Art of Sales” you will advance to Sales Manager level.
Please note that these programmes don’t all run every year; please check our live opportunities here for the most current information
Meet Jamiilah, one of our Graduate Managers who joined Leonardo Hotels in 2021
I started my journey in Brighton and covered all departments of the hotel: Front Office, Housekeeping, Food and Beverage, Sales and Accounts. I am currently in my second year, and it’s been really good to experience lots of different guests and how things work across the business.
Every day is different and I thrive off that!
One thing that really stood out to me was the Learning and Development side of things. Leonardo Hotels offer a variety of management courses whether you are part of the programme or not, which I think is great for someone who is looking to progress and develop their career further. I have been able to attend a variety of training sessions that have supported me to develop into a Duty Manager and be my best self.
Being part of the programme has been a great start for my career in hospitality. I have gained a lot of confidence and very good experience of the different departments. I feel confident and supported to take on my first Head of Department role when I finish the programme. I think it’s important to stay open-minded and to be prepared to work hard. Challenges will come your way and it really does pay off. I have been nominated as Manager of the Quarter and that really is my biggest achievement so far!
At Leonardo Hotels, we are committed to promoting the values of diversity and inclusion across our business. We will continue to role model inclusive behaviours and encourage courageous conversations. We will support colleagues to bring their ‘whole self’ to work by promoting diversity and an inclusive work environment.
You can read our full Diversity and Inclusion Charter here
Leonardo Hotels is a Disability Confident Employer. Disability Confident is a UK government scheme designed to encourage employers to recruit and retain people living with disabilities and health conditions. All of our hotels in the UK are signed up to Level 2, where we have actively taken steps to create more opportunities for people living with disabilities. We would encourage you to read more about the scheme here:
https://disabilityconfident.campaign.gov.uk
We work with Jobcentre Plus in the UK and have partnerships with many social enterprises to lead the way in changing attitudes towards disability, and provide opportunities to ensure that people with disabilities and long-term health conditions are able to fulfil their potential at work. In Ireland, our Irish hotels’ work placement initiatives are arranged in partnership with the Irish charity Rehab.
To be recognised as a Disability Confident Employer, we provide inclusive and accessible recruitment, communicate vacancies, offer interviews to people with disabilities, provide reasonable adjustments and support existing employees. We also provide work experience and apprenticeship opportunities.
We regularly review our own people practices and approaches to ensure that our workplace is as open, diverse, accessible and inclusive as possible.
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22 Million Employees
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Leonardo Hotels is a member of the Valuable 500: their mission is to use the power of business to drive lasting change for the 1.3 billion people around the world, living with a disability.
The Valuable 500 team collaborates and connects with 500 of the world’s most influential global businesses for disability inclusion. Together with their Iconic Leader companies, the Valuable 500 team are developing a Transformation Programme which will drive system change and make business more inclusive of people with disabilities.
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